What we collect, and what we do with it
Last updated October 31, 2026
This site belongs to Handled Agency LLC, a small software and AI shop in Greenville, South Carolina. This page covers handledagency.co, the forms on it, and the private posting tool described below. The short version: we collect what you type into a form, we use it to answer you, and we do not sell it.
What you give us
When you fill in a form on this site (a resource download, the prompt pack, the free skills, The Handoff newsletter, a Front Door website request, or an intake form after you hire us), we keep what you typed. Depending on the form, that is your name, email, phone number, business name, role, town, website, and your answers to the questions on that form.
We use it to send you what you asked for, to reply to you, and to follow up about the work. Every submission lands in our own records and in our own customer tracker so it does not get lost in an inbox.
What gets collected automatically
- Analytics. We use Google Analytics to see which pages get read and which buttons get clicked. It sets cookies and records things like the pages you view, roughly where you are, and what device you are on.
- Spam filtering. When a form submission looks like a bot, we log it with the IP address and browser details that came with it, so we can check we did not block a real person. Those records delete themselves after 90 days.
- Hosting. The site runs on Cloudflare, which handles every request and keeps standard server logs.
Who else touches it
A few services do the work behind the forms. Each one sees only what it needs:
- Cloudflare hosts the site and stores form submissions.
- Resend sends our emails, including the confirmation you get and the notice we get.
- Stripe takes payments. Your card details go straight to Stripe and never touch our servers.
- beehiiv runs The Handoff newsletter, only if you signed up for it or ticked the box to join.
- Google Analytics, as described above.
- Our booking page at book.handledagency.co keeps the name, email and time you give it when you book a call.
We do not sell your information, and we do not share it with anyone for their own marketing.
Our posting tool and YouTube
We run a private posting tool, Handled Poster, that publishes our own videos and posts to our own YouTube channel and our other social accounts. It uses YouTube API Services. It is internal: one user, us, and nobody else can sign in to it.
When we connect our channel, Google gives the tool permission to upload videos to it and to read basic numbers on our own videos (views, likes, comments). We keep that access token and those numbers on our own hardware, use them only to publish and to see which topics are useful, and never share or sell them. The tool does not touch anyone else's channel and does not collect data about YouTube viewers.
Because the tool uses YouTube API Services, Google's privacy policy applies too: policies.google.com/privacy. Access can be revoked at any time from Google's security settings, and when it is, we delete the stored token and any YouTube data we kept.
Emails from us
A form sends you the one email it promised. You only get The Handoff if you asked for it, and every issue has an unsubscribe link.
Getting it changed or deleted
Email keegan@handledagency.co and ask. We will tell you what we have, fix it, or delete it.
Changes
If this page changes, the date at the top changes with it.
Questions: keegan@handledagency.co.